Privacy Policy
Last updated: June 19, 2026
1. Information We Collect
When you use BalladNote, we collect the information you provide directly — such as your email address, the details you share about your recipient, and any preferences you select for your song. We also collect payment information through our secure payment processor (Stripe), which we do not store on our servers.
2. How We Use Your Information
We use your information to create and deliver your personalized song, send you the finished audio file, process your payment, and communicate with you about your order. We may also use your email to send occasional updates about BalladNote, which you can opt out of at any time.
3. Sharing Your Information
We do not sell or rent your personal information. We share data only with trusted service providers necessary to operate BalladNote — such as our payment processor (Stripe) and email delivery services — and only to the extent required to perform those services.
4. Data Security
We take reasonable measures to protect your information from unauthorized access, alteration, or destruction. Payment transactions are encrypted and processed through Stripe's secure infrastructure. However, no method of transmission over the internet is completely secure.
5. Cookies & Analytics
We may use cookies and similar technologies to understand how visitors use our site, improve our service, and remember your preferences. You can disable cookies through your browser settings.
6. Your Rights
You have the right to access, correct, or delete your personal information. To make a request, contact us at team@songlygift.com and we will respond within a reasonable timeframe.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of BalladNote after changes means you accept the revised policy.
8. Contact Us
If you have any questions about this Privacy Policy, please reach out to us at team@songlygift.com.